Builder Pipeline & Processing Support
CloseGuard™ is Heartland’s ongoing loan management and communication system that supports every deal from contract to closing. We stay actively engaged with buyers and builders through scheduled check-ins and milestone reviews to keep everything aligned. This steady oversight helps ensure each loan moves smoothly and predictably toward closing. Schedule a Builder Strategy call to see how you can benefit from CloseGuard™.
Proactive Escalation & Communication
With CloseGuard™, Builders have clear, real-time visibility into contracts across communities through weekly pipeline health calls and secure portal access. Status, next steps, and potential risks are reviewed regularly and available at any time in the builder portal. This reduces guesswork and improves confidence in close dates from contract through closing.
CloseGuard™ implements weekly pipeline health calls to surface issues early, before they impact timelines. These conversations focus on what matters now, what’s coming next, and where attention is needed. Problems are addressed proactively instead of reactively, keeping pipelines moving with fewer disruptions.
When an issue arises, CloseGuard™ escalates it quickly with clear ownership and structured communication. Builders know who is working the issue, what’s being done, and what to expect next. This eliminates confusion and reduces last-minute scrambling.
CloseGuard™ operates like an internal lending team dedicated to your pipeline. Builders receive structure, accountability, and coordination without the overhead of staffing or managing it internally. The service integrates into existing builder processes, delivering smoother operations and more predictable closings.
